Fire Department Mission Statement

Mayfield Heights Fire Department


MISSION STATEMENT
We are committed to providing fire suppression, medical services, and other emergency and non-emergency activities to the residents of the City of Mayfield Heights. We accomplish this mission through training, education, and dedication to the protection of our membership and the community.

VISION STATEMENT
The Mayfield Heights Fire Department will set the standard of excellence by honoring tradition, professionalism and customer service; we will also create leaders through training, education and strong ethical values.

CORE VALUES
Service:

We protect and serve our entire community with a commitment to performance excellence.

Professionalism:

We are dedicated to serving at the highest level of excellence, in a manner showing commitment and respect to our mission. A commitment to excellence, possessing a positive attitude, and having pride in your work while conforming to a high standard of conduct.

Honor/Pride:

The enormous commitment necessary to perform the Department’s task requires excellence of character. We inspire each other through pride in our department, which is a belief that every action reflects on all the members of the department, both past and present.
We take pride in ourselves as individuals, our members as a team, our department as a family, and our citizens as a community.

Integrity:

We are committed to honesty and ethical behavior and we will make decisions based on moral standards regardless of personal belief or benefit. We will work hard every day to maintain the highest professional standards and to earn public trust through our actions.

Family:

We are a fire department family. We are committed and accountable to each other because our lives depend on it. We value each member in our organization. We respect those who came before us and will strive to make the organization better for those who follow.

Courage:

Courage is the value that gives us the moral and mental strength to do what is right, even in the face of personal or professional adversity.


Bruce Elliott
Chief of Fire

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